Returns & Exchanges
At Kenshi, we want you to be completely satisfied with your purchase. If your new pieces aren't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Package Your Items
Place the items in their original packaging with all Kenshi tags attached to ensure the return is accepted.
3
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
4
Receive Your Refund
Once our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing